LLMs.txt - AI/ML Usage Documentation ==================================== Domain: www.hbnobulk.com Updated: 2025-11-14 This document describes how artificial intelligence and machine learning technologies are implemented on our e-commerce platform. Company Information ------------------- Company: HBNO Bulk Domain: www.hbnobulk.com Industry: Essential Oils & Natural Products Type: E-commerce Platform AI/ML Technologies in Use ------------------------- Content Generation: - Product descriptions enhancement using natural language processing - SEO meta descriptions with human oversight - Search query understanding and suggestion improvements - Automated product categorization with manual review - Content personalization based on user behavior Customer Experience: - Intelligent product recommendations - Search query auto-completion and correction - Customer support chatbot with human escalation - Personalized email content generation - Dynamic content optimization Technical Implementation: - Structured data optimization for search engines - Image alt-text generation with human validation - Product variant descriptions using templates - Automated schema markup generation - SEO-friendly URL structure optimization Data Practices -------------- Training Data: - No personally identifiable customer information used in model training - Product catalogs and descriptions used for content enhancement - Anonymized browsing patterns for recommendation systems - Industry-standard essential oil knowledge bases - Publicly available product information and specifications Privacy Compliance: - GDPR compliant data processing - CCPA compliance for California residents - Secure data handling and storage - Transparent data usage policies - User consent management Quality Assurance: - Human review of all AI-generated product content - Manual validation of technical specifications - Expert verification of safety information - Regular accuracy audits and updates - Compliance with industry regulations Content Standards ----------------- Product Information Accuracy: - Botanical names verified by experts - Chemical compositions manually checked - Safety guidelines human-validated - Regulatory compliance manually ensured - Quality certifications independently verified Editorial Oversight: - All AI content reviewed by qualified staff - Technical accuracy verified by subject matter experts - Safety information validated by certified professionals - Legal compliance checked by regulatory team - Brand voice consistency maintained Transparency Commitments ------------------------ AI Disclosure: - Clear identification of AI-assisted content where applicable - Human oversight prominently featured in our processes - Accuracy disclaimers for generated content - Regular updates to AI usage policies - Open communication about technological implementations Continuous Improvement: - Regular model performance evaluation - User feedback integration - Technology updates and refinements - Industry best practice adoption - Ongoing staff training and development Specific Use Cases ------------------ Essential Oils Documentation: - Product descriptions combine factual data with engaging language - Safety information is expert-reviewed and manually curated - Botanical information cross-referenced with scientific databases - Usage recommendations based on established aromatherapy practices - Quality specifications verified through laboratory testing E-commerce Optimization: - Search functionality enhanced with semantic understanding - Product recommendations based on compatibility and user preferences - Inventory descriptions standardized while maintaining uniqueness - Category organization optimized for user navigation - Cross-selling suggestions based on product relationships Customer Support Enhancement: - Initial query routing through intelligent categorization - Automated responses for common inquiries with human review - Knowledge base optimization using natural language processing - Help article generation with expert validation - Customer interaction analysis for service improvement Compliance and Standards ------------------------ Industry Regulations: - FDA compliance for health-related claims - International fragrance association standards adherence - Organic certification accuracy - Import/export regulation compliance - Product safety standard compliance Technical Standards: - Schema.org structured data implementation - Google Merchant Center compliance - Accessibility standards (WCAG 2.1) - Mobile-first responsive design - Page speed optimization Contact Information ------------------- For questions about our AI/ML usage: - Technical inquiries: Contact through www.hbnobulk.com/pages/contact - Privacy concerns: Review our privacy policy at www.hbnobulk.com/policies/privacy-policy - Data requests: Submit through www.hbnobulk.com/pages/contact Updates and Changes ------------------- This document is updated regularly to reflect current practices. Last technical review: 2025-11-14 Next scheduled review: 2026-02-12 Legal Notice ------------ This documentation is provided for informational purposes regarding our use of AI/ML technologies. All product information, safety guidelines, and technical specifications are subject to independent verification and regular updates. Users should consult with qualified professionals before using any products mentioned on this platform. --- Generated: 2025-11-14 04:12:16 UTC Version: 1.0